SERVICESApproved Pet Quarantine MPI- in Auckland

Safe, secure, and fully compliant accommodation for cats and dogs arriving in New Zealand.
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Overview

At QPS, we’ve been helping pets settle into New Zealand since 1993. As an MPI-approved quarantine facility, we ensure cats and dogs complete their mandatory stay safely, comfortably, and in full compliance with government regulations.

Our clean, modern facility and caring team give pets the best possible start in their new country — while our structured updates keep owners connected throughout the process.

Facilities & Care

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Private Quarantine Rooms

Spacious, climate-controlled, hygienic

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Strict Hygiene Protocols

Full sanitisation between pets

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Feeding Options

Premium Royal Canin provided, or owner-supplied diets welcome

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Medication Support

Simple medications administered as instructed

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Vet Partnerships

Veterinary Associates (Takanini) & Vets at 77 (Papakura)

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Owner Updates

Photos included in all communications

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How Quarantine Works (Step-by-Step)

Arrival & Collection
We collect pets directly from Auckland Airport and transport them securely to QPS.
Arrival at Quarantine Room
Pets are settled into their allocated room immediately upon arrival.
MPI Inspection
Once pets are settled, MPI officials carry out their inspection.
Daily Care
Feeding, cleaning, enrichment, and monitoring by trained staff.
Final Clearance
Pets are only released once MPI completes the final inspection.

How Long Quarantine Takes

Standard Stay: Most pets complete their stay in around 10 days, provided they pass the MPI release inspection at the end.
Possible Extensions: If MPI requires further checks or clearance is delayed, pets may need to stay longer.
Island & Special Cases: Pets from certain islands or countries may be subject to extended quarantine periodsunder MPI rules.

QPS works closely with MPI to keep the process smooth, but the final release decision is always made by MPI.

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Communication & Updates

We know being apart is hard. That’s why we provide a clear update schedule:

1
Day 1

Arrival confirmation with a settling-in photo

2
Day 3

Post-MPI inspection health update

3
Day 6

Midpoint update with photos

4
Day 9

Reminder that release is the following day (subject to MPI clearance)

This schedule ensures you’re never left wondering how your pet is doing.

The Best Choice

PET CARE
1 Day
  • Single Room
  • Socialise
  • Brush
  • Brin Your Own Food
$
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PET CARE
10 Days
  • Single Room
  • Exercise
  • Custom Meals
  • Spa and Grooming
$
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PET CARE
20 Days
  • Single Room
  • Exercise
  • Custom Meals
  • Spa and Grooming
$
012345678900123456789001234567890
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Security & Compliance

  • EAT
  • PLAY
  • SLEEP

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24/7 CCTV across access points
Tamper-evident MPI seals on consignments
Onsite staff residence for round-the-clock supervision
Annual MPI and security training for all staff
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Requirements & Restrictions

MPI requires that:

Pets remain in quarantine for a minimum of 10 days, subject to final release clearance
No visits are permitted during quarantine
Toys, bedding, and other items cannot be returned once used in quarantine
All communication and updates are provided by email only

Please note: MPI issues all quarantine release certificates in the afternoon. Pets can only be collected after 1:00 pm on the day of release. This timing is set by MPI and applies to all facilities.

Pricing & Quotes

Quarantine pricing is based on:

Pet type and size
Length of stay (standard or extended if MPI requires it)
Optional services such as medication administration or airport pickup

Enter your pet’s details and receive an instant estimate.

Once you confirm, our team will guide you through MPI paperwork and booking.

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Why Choose QPS

  • Trusted by pet owners since 1993
  • MPI-approved quarantine facility
  • Boarding, cattery, daycare, and transport services all in one place
  • Strong vet partnerships
  • Highly trained, caring staff
  • Regular communication and updates

Our dog arrived from the UK and QPS made the process stress-free. The updates were fantastic.

James

We were nervous about quarantine, but the team at QPS kept us reassured the whole way.

Hannah

FAQs

Can I visit my pet during quarantine?

No. MPI rules prevent visits during the stay.

What can I send with my pet?

Toys, bedding, or food are welcome — but toys/bedding must remain behind after quarantine.

How will I receive updates?

We send email/photo updates on Days 1, 3, 6, and 9.

What time can I collect my pet?

Pets can only be collected after 1:00 pm on the day of release. This timing is set by MPI, as release certificates are issued in the afternoon.

What if MPI delays clearance?

Your pet will remain with us safely until MPI grants release. Additional days may apply.

What if my pet becomes unwell?

Our vet partners are on call and will provide immediate care if needed.

Want to learn more about QPS?

Explore our services or get in touch — we’d love to help with your pet’s next stay.

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    About
    150 Airfield Rd, Takanini, 2582
    09 299 9539
    services@qualifiedpet.co.nz
    Mon–Fri 7am–6pm | Sat–Sun 8am–4pm
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